You told us you wanted North Carolina A&T State University to provide off-campus housing options — ones that combine the safety and financial control of on-campus housing, but with the freedom, independence and responsibilities of off-campus apartment living. We listened.
We’ve acquired nine apartment communities just steps from the main campus. Each complex provides uninterrupted study, a vibrant social life and access to mental health services. All are safe, student-only apartments while delivering the right amenities and an enjoyable living environment for both personal development and academic success. Together, we’re calling all nine communities Aggie Apartment Life.
As part of the NC A&T housing portfolio, Aggie Apartment Life comes with the financial control and convenience of pay-by-semester plans through financial aid. What’s more, it also gives you a taste of what it’s like to live on your own in the real world but without all the burdens and risks. In short, our Aggie Apartment Life serves up the best of both worlds for those who are ready to experience the freedom and independence of living off-campus.Important Numbers
Housing Apartment Staff Duty Phone
336-500-7870
Burkely Weekday Office Number
336-373-1988
Campus Police
(All Apartment Areas)
336-334-7675
National Security Associates
(For All Burkely Communities Managed Apartments)
336-282-4336
Maintenance
Daytime / Business Hours:
Monday through Friday;
8 am - 5 pm
Please submit maintenance requests using the AppFolio property management app (email sent to your Aggie email) or you may report daytime
emergency maintenance concerns / issues directly
during business hours by calling 336-373-1988.
After Hours / Weekends / Holidays:
Submit a request by contacting the emergency maintenance number for your specific complex. The after-hours emergency maintenance phone
number is 877-221-7348 for all properties.
Emergency Maintenance Criteria
A/C is not working
when the temperature is above 85 degrees outside and it is not storming
Heat is not working
when it is 55 degrees or lower outside
A clogged toilet
when you have already unsuccessfully tried to clear the clog with a plunger
(If maintenance can clear the clog, you may be charged $25 for the service call)
No power throughout the unit
(You must check the breakers and call Duke Energy at 1-800-PowerOn first to check for area power outages before contacting emergency maintenance)
No hot water in the entire unit
(If you can access to the breaker panel, check it first before calling emergency maintenance)
Water leaking
which could cause structural damage
Refrigerator / freezer not cooling
(Check your breakers and keep the appliance doors closed; there are limits to what maintenance can complete after hours and may have to wait until morning)
Locked out of the unit
(Lock-out fees: $50, 6 - 11:59 pm; $100, 12 - 8 am)
For fire, flood and / or life-threatening situations, CALL 911
After Hours Maintenance
Considerations
Maintenance will only come out for the items listed above; if it is not on the list, it will have to wait until the next business day.
Maintenance is no longer on the property after-hours, so it can take up to an hour before someone can respond.
Maintenance will call you before entering your unit, so please ensure your updated phone number is in the AppFolio system (if not, we cannot guarantee a phone call before entering your unit).
If a leak is reported in the unit above and / or below you, maintenance may have to enter your unit to assess or make a repair (Again, maintenance will try to call before entering your unit).
Alert your roommates that maintenance will be entering the unit at your request.
Some jobs may take longer than others to complete, and maintenance may need to return the next day to finish the job (this includes cleaning up).
Aggie Apartment Life Orientation Information
Click Here to Begin >
Wi-Fi
Access Wi-Fi through the AggiePride SSID for laptops, tablets and phones. Your username and password will be the same as your email login information.
Ex: username: [YourEmail before the @]
password: email password
Cable Streaming
Please use the Aggie_Guest SSID network for smart TVs, Roku, Fire Stick, AppleTV, etc.
• Connect to the Aggie_Guest SSID
• Open your browser and visit https://nctivrns02.ncat.edu/main (device registration portal)
• Enter your first name, last name, email, phone number and agree to the terms
• Your device will then be registered to stream SpectrumU and other services
AppFolio Email
To set up your AppFolio account:
- You will receive an email from your respective apartment community
- Click “Activate Now”
- Your email address is already in the system
- Create a password
Valet Trash Prep
Bag and tie all waste. Loose items are a safety hazard for our Service Valets.
Double-bag pet waste to prevent leaks and stains outside your home
Aim to keep the weight of your bags to 25 pounds or less
Do not include needles or other sharp objects
Break down all cardboard boxes
Bundle newspapers and magazines
Valet Trash Collection
Place your tied waste in your Valet Living-provided container outside your home between 6 - 8 pm on the scheduled service nights
Doorstep collection begins after 8 pm
Bring your Valet Living-provided container back inside your residence by 9 am the next morning
No Service Holidays:
Easter Sunday, Memorial Day, Fourth of July, Labor Day, Halloween, Thanksgiving Day, Christmas Eve & Christmas Day, New Year’s Eve & New Year’s Day
Quick Tip Reminders
Be in the know: Check your email regularly. Emails will come from NCA&T and Burkely Communities.
Keys: Make sure you have your AggieOne Card, keys and key cards with you every time you leave your unit. If you are locked out after business hours, you will be charged a lockout fee if a member of staff has to let you into your unit.
Emergency: Call 911 for fire, flood or life-threatening emergencies. If you have a maintenance emergency, please call (877) 221-7348.
When using Valet Waste: Use 13-gallon size bags only, tie bag and place in provided Valet Waste container. Place Valet Waste container outside in the breezeway between 5 - 7 pm for collection. Got an extra 13-gallon tied bag? Place on top of open container. Valet Waste will collect 2 bags per night. If you have more than two 13-gallon size bags, you will need to take the excess bags to the dumpster or compactor yourself. Bring empty container back inside by 9 am the next morning to avoid a fee. Missed collection? Give Valet Waste a call. Their phone number is located on the provided trash container. Like the rest of your home, it is your responsibility to keep your Valet Waste container clean.
Maintenance:
Thermostat: Your thermostat should be set to “Auto” not set to “On” at all times to maximize your desired comfort level. This will also help you conserve energy which will keep your energy bill to a minimum.
Garbage disposal: Please do not put grease, glass, metal, plastic or any other nonfood items in the garbage disposal. This can lead to leaks or damage that may result in a charge to you.
Toilet: Only use flushable items in toilet. Even flushable items can clog a toilet so do not to use them in excess.
Dishwasher: You can only use dishwasher approved liquid and tablets in the dishwasher. DO NOT USE DISH DETERGENT OR LAUNDRY DETERGENT! Using the wrong detergent can cause leaks and damage to the dishwasher that may result in a charge to you.
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